Terms of Service

Bose-Print

bP_Logo_100px

PAYMENT

We offer the following payment options:

PAYPAL

At the end of the order process, you will be redirected to the PayPal website. Login with your PayPal account information and confirm your payment. Your payment will then be registered in our system within a few minutes and the order is released for further processing. The invoice amount is charged immediately.

INSTANT TRANSFER

Instant Transfer is a direct credit transfer method by the Payment Network Inc. It allows you to set up a bank transfer during your order with your online bank account. After the transfer has been made, we receive a real time confirmation and can process your order immediately. With instant transfer payment, the invoice amount is deducted right after the receipt of order.
Instant Transfer meets the high security standards of online banking and has TÜV certified data protection.

ORDER CONFIRMATIONS

We will send you a confirmation email regarding all order details as well as the invoice immediately after placing your order.

 

SHIPPING & RETURNS

SHIPPING

Fast and transparent delivery is important to us.Your order will be packaged to be crease and shock-resistant and insured against loss or damage in transit. Delivery of your order to a private german or other EU country address is free for orders over 250€.

GERMANY

Deliveries within Germany are made by DPD or German Post. If you would like your order to be delivered to one of the German islands, please contact us for any price deviation. If you live in Berlin, you are welcome to pick up your order as well. Therefore please contact us after you have received the order confirmation to arrange a pick up time. 

For a delivery of your order within Germany we will charge you:

Product Price
fine art prints 5,90 €
only postcards 1,45 €
books, vintage photos 4,20 €

The average production and delivery time within Germany is 3-6 days.

EU

For a delivery of your order to a domestic address within the EU countries we will charge a flat-rate delivery fee.Deliveries are carried out by DHL or their logistics partner in the target country. If you live in one of the following regions please contact us about any price deviations: Färöer, Grönland, Älandinseln, Berg Athos, Livigno und Campione d’Italia, Kanalinseln, Kanarische Inseln, Ceuta und Melilla sowie dem Nordteil Zyperns.

Product Price
fine art prints, books, vintage photos 16 €
only postcards 3,70 €

The average production and delivery time for EU shipping is 3-14 days.

RETURNS

Thank you for ordering from our online shop. We hope that you love your purchase, if however you are not satisfied you have the chance to return your order within 14 days.

In the event of a return, please contact us beforehand and send us an email to order@bose-prints.com. You can download a return form here.

We do not offer to pay for the return shipping, but will send you a return form and assist you with the process of the return. Please book a trackable shipment method, as we do not take responsibility for your return until it physically receives us.

All returned items must be in perfect condition and packed in the original packaging, including all parts of the product.The original shipping container or similar damage-resistant packaging should be used to prevent damage to the original product packaging during the return shipment.
The package can be sent back to us using the following address:

BOSE PRINTS
Johanna Bose
Dieffenbachstr. 28
10967 Berlin

Items returned to us in a non-sellable condition, will not be refunded and may be sent back to you.

REFUNDS

Once your returned product has received us and is in perfect condition, you will receive a full refund within 14 days. Please not that it may take up to 21 days for the return to reach us.

We will refund your purchase in Euro and we always use the most up-to-date exchange rate. Please note that depending on your bank’s currency conversion rate, a difference from the original charged sum may occur when your bank refunds your account.

 

TERMS & CONDITIONS / POLICIES

I. AREA OF APPLICATION

All deliveries provided by BOSE PRINTS are performed exclusively on the basis of these general terms and condition of sale and delivery.

II . CONCLUSION OF CONTRACT

1. 1. In ordering the desired goods, via internet or e-mail the customer makes a legally binding offer to conclude a purchase agreement. The purchase agreement is entered into once this offer has been accepted by BOSE PRINTS.
2. 2. BOSE PRINTS will only accept and proceed with the order if the customer has agreed to the Terms and conditions.

III. PRICES

All our prices are in Euros and exclude postage. According to the German small-business regulation § 19 UStG the sales tax is not collected.

IV. RETENTION OF TITLE

The purchased item shall remain the property of BOSE PRINTS until paid for in full.

V. DATA PROTECTION

We take the protection of your personal data very serious and treat it confidential and according to the german data protection law.

You may use our website without providing personal data. Personal data is any information relating to an identified or identifiable natural person. When using our website without placing an order or submitting any personal data, only the data which is transferred automatically from your internet browser to our web server is stored in protocol files (server log files). We solely use this access data in a non-personalised manner for the fault-free function of the website, the improvement of quality of the website and for statistical purposes. It is not possible to assign this data to a particular person.

Personal data is only collected, stored and processed by us, if you voluntarily transmit them while ordering goods displayed on our website, registering to our newsletter, creating a customer account or in any other voluntary way. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. This personal data is only shared with external service providers (e.g. shippers, logistic companies, payment service providers), exclusively for the purposes of justification, execution and processing of the contractual relationship and the sales contracts with you. The processing will be carried out on the basis of art. 6 of the GDPR with your consent. You can withdraw your consent and delete your customer account at any time, and may do so by using the corresponding function in your customer account and by contacting us. Your customer account will then be deleted.

We use two payment systems (Sofort/Klarna and Paypal) in the course of order processing for the purposes of payment. Your personal data as collected in the course of the order will be sent to:

using PayPal
All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_GB
using Klarna/Sofort
The privacy policy for Klarna/Sofort payments are covered here: https://www.klarna.com/sofort/privacy-policy/

Your payment information is transmitted through the Internet in encrypted form during the order process. We store the text of the contract and send you the order data and our General Terms and Conditions via e-mail. 

BOSE PRINTS undertakes all technical and organisational means to avoid any breach of integrity and confidentiality of the personal data collected. You should always treat your access information as confidential and close the browser window once you have finished your communication with us, especially if you are using a shared computer. The security, confidentiality or the integrity of the data sent on the Internet however, cannot be guaranteed because of the nature of the network. BOSE PRINTS cannot be held responsible for the loss, the communication to a third party or the fraudulent use of your data, if it cannot be directly attributable to us.

 

COOKIES

 On our website we use so-called cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website a temporary cookie (session cookie) may be saved on the users hard drive, which saves certain information during their visit, e.g. the duration of the visit. At the end of your visit on our website or once you close your browser, these are automatically deleted from your hard disk. Furthermore persistent cookies are created to allow a certain functionality.The cookie contains a specific character string which allows the browser to clearly identified when the website is called up again. The cookies used by us only serve to make our offer more user-friendly, effective and secure. On top of that our website uses cookies to allow us to analyse the surfing behaviour of visitors to our website. 

You can change the technical settings in your browser settings to ensure that you are informed of the placing of any cookies, and may decide individually whether to accept a cookie in a particular case or exclude them in general and prevent the storage and transmission of the data they contain. Failure to accept cookies may limit the functionality of our website.

Following the links below you will find directions on how to manage cookies in major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences 
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

 

NEWSLETTER

 If you would like to receive the newsletter offered by us, we will only send it to you after your explicit consent, which you give us by filling out the relevant web form. Your e-mail address is then used for our own internal advertising purposes until you unsubscribe from the newsletter. Your data will be forwarded to a service provider for email marketing in the course of order processing. It will not be forwarded to other third parties. You can revoke your consent to receiving the newsletter at any time by sending an e-mail to: order@bose-prints.com.

 

GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/ anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. The full IP address is only sent to the Google server in the United States and shortened there in exceptional cases. Google is commissioned by the owner of the website to use this information to evaluate the use of the website, to compile reports about the website activities and to provide other services connected with the use of the website and the internet to the website owner. The IP address sent from your browser as part of Google Analytics is not combined by Google with other data.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that you may not be able to use all functions of this website fully by doing so. In addition you can prevent the registration of the data generated by the cookie and resulting from your use of the website (including your IP-address) by Google as well as processing of these data by Google by downloading and installing the browser plugin available with the following link:

http://tools.google.com/dlpage/gaoptout?hl=de

 

FACEBOOK

Data protection declaration for the use of Facebook plugins ("Like" button).

Our website contains plugins of the Facebook social network, 1601 South California Avenue, Palo Alto, CA 94304, USA. The Facebook plugins can be recognised by the Facebook logo or the "Like" button on our website. An overview of the Facebook plugins is available here: http://developers.facebook.com/docs/plugins/.

When you visit our website the plugin establishes a direct link between your browser and the Facebook server. Facebook then receives the information that you have visited our site with your IP address. If you click the "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. As a result Facebook can assign the visit to our website to your user account. We would like to point out that as the supplier of the website we do not receive any information of the content of the sent information nor its use by Facebook. Further information on the topic is available from the data protection declaration of Facebook at http://de-de.facebook.com/policy.php

If you do not wish Facebook to be able to assign your visit to our website to your Facebook account, then please log out of your Facebook user account.

 

DISCLOSURE

You have the right to demand gratis information on your data saved by us, as well as a right to have such data corrected, blocked, deleted and the right to reject the processing for the purposes of direct marketing. With regards to this, please send us an e-mail to order@bose-prints.com

 

DISClAIMER /COPYRIGHT

Our website has been created with extraordinary diligence. Despite careful control, we assume no liability for the design and contents of external links and websites. Solely the respective provider or operator is responsible for the content of linked websites.

The content and works of this website are subject to German copyright law. Use for other purposes than the ordering of goods is prohibited. The reproduction, editing, transmission and any type of use beyond the scope of copyright law requires our written permission

Every reasonable attempt has been made to identify owners of copyright of the photos. Errors or omissions will be corrected. We kindly ask all rights holders that we have not been able to trace to contact us.

Should you need pictures for press or commercial use, please contact order@bose-prints.com

VI. RIGHT OF REVOCATION

The customer may cancel the contractual statement within 14 days in text form (letter or e-mail).
The cancellation period of 14 days will commence on the day that you, or a by you appointed third person, who is not the carrier, has taken the order into possession.


The timely sending of the revocation is sufficient for adherence to the revocation term. The revocation is to be addressed to BOSE PRINTS, Johanna Bose, Dieffenbachstraße 28, 10967 Berlin, E-mail: order@bose-prints.com. You can use the sample revocation letter that is available to you via download here.

Once we have received a revocation letter, we will send out a confirmation via e-mail.

VII. CONSEQUENCES OF REVOCATION

In the event of an effective revocation, we are obliged to pay back the payment received by you including the shipping costs within a timeframe of 14 days after we have receive the product in a re-sellable condition.

We will use the same payment method for the refund as the the one that you had chosen originally for the first transaction.

The goods have to be send back to us immediately and no later than 14 days after your revocation declaration to us. The deadline is made, if you have shipped the goods within the timeframe of those 14 days. You have to bear the costs of the return shipment

You only have to account for a possible loss in value of the goods, if the deterioration of the object can not be exclusively attributed to their examination – such examination as would for instance been possible to conduct a retail shop.

Please send your returns to:

BOSE PRINTS
Johanna Bose
Dieffenbachstr. 28
10967 Berlin

VIII. FINAL PROVISIONS

In the event that a provision of these general terms and conditions or any other agreement in the scope of this contract should be invalid, this shall not prejudice the validity of the remaining provisions. The statutory provision shall apply in substitution of the invalid provision.